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Micro-Credentials

Advance your career in the business, hospitality, or customer service industries! Our Micro-Credentials in Vancouver are designed to help you enhance your career opportunities by focusing on key topics and core skills employers are looking.      
Length of Study 4 weeks per Micro-Credential
Topics Business Management, Hospitality & Tourism, Customer Service
Level B1 (Intermediate)
Class Schedule Monday - Friday

Micro-Credentials

Advance your career in the business, hospitality, or customer service industries! Our Micro-Credentials in Vancouver are designed to help you enhance your career opportunities by focusing on key topics and core skills employers are looking.      

Course Description

Whether you’re preparing for a future career in the business, hospitality and tourism, or customer service fields, or you’re already working in these industries, there’s always room to grow and improve your industry-specific vocabulary and communication skills! Developed around cutting-edge industry content, our Micro-Credentials at Oxford International Vancouver not only help you close skills gaps, but also help you fine-tune your English skills while keeping you up-to-date on the latest industry developments and best practices.

Improve your industry knowledge: Stay up-to-date on the latest marketing, sales, finance, and leadership strategies and best practices.

Enhance your job opportunities: Not only will you be up-to-date on industry best practices, but you’ll also fine-tune your English communication skills and build your confidence to take on the workforce.

Learn from experts: Build your knowledge and skillset from experienced instructors that are experts in their respective fields.

Experience an engaging learning environment: Our Micro-Credentials are hybrid courses with a mix of in-person lessons and online course work, creating a flexible, personalized, and interactive learning experience for all students.

Affordable learning: Benefit from affordable Micro-Credential course fees and save big when you book multi-course packages.

Micro-Credentials are not approved for the Post-Graduation Work Permit (PGWP).

Micro-Credential Courses

Explore the locations where you can study and the courses available to you.

Leadership and Management

This course offers a comprehensive exploration of leadership theory and practice within organizations and team contexts. Students will learn how to use key leadership vocabulary to describe leadership styles and discuss workplace challenges. Language activities include expressing opinions and giving constructive feedback in a team setting.

Effective Communication

his course integrates academic skills development with professional communication and operations management. Language learning focuses on improving grammar, vocabulary, and clarity in professional communication. Students will also practice summarizing and paraphrasing complex ideas using academic English.

Operational Customer Relations

This course covers the foundational principles for delivering quality customer service and creating customer experience. Students will practice using polite, professional language in customer service interactions and build vocabulary related to client needs, handling complaints, and service quality.

Strategic Marketing

This course is designed to give students an overview of marketing in a digital and social media environment. Students will learn marketing-related vocabulary and practice describing marketing strategies in English. They will also write short promotional messages and digital content drafts.

Canadian Money Management

This course provides a comprehensive introduction to accounting fundamentals as practiced in Canada, with a focus on long-lived assets and liabilities. Students will develop financial terminology in English and practice explaining financial data. Activities include interpreting charts and discussing budgeting decisions.

Sales and Negotiation

This course provides a foundational understanding of marketing concepts, strategies, and practices while seamlessly integrating the field of sales. Language learning includes practicing persuasive language and sales vocabulary. Students will role-play sales conversations and write brief sales pitches.

Course locations

Vancouver skyline showcasing Oxford International English School

Vancouver

Study in the city famous for its natural scenery and vibrant urban life.

Accommodation

Looking for somewhere safe and affordable to stay during your studies with us? Explore our Vancouver accommodation options!

Hear it from our students

Marta Bialecka
Oxford International English School New York

I really enjoy being at school. The teachers are amazing - they’re always supportive and passionate about what they teach. I’m learning so much and making memories that I’ll carry with me.

Gabriela Hita Almada Rodrigues Rocha
Oxford International English School New York City

Starting my studies at Oxford was the best decision I've made during my stay in NYC. Learning inside a college in such an incredible location (right in front of the Empire State Building and Macy's!) has been amazing. The teachers are excellent, the methodology is effective, and my classmates are fantastic—it all makes my mornings absolutely great! I highly recommend this school to anyone looking for an unforgettable experience in NYC.

Camila Franco
Oxford International English School New York City

Studying at Oxford has been great for my life, especially because I have classes all day. All classes are good, but the elective classes help me more because I can improve my speaking and my listening. The level of teachers is really so good, and the methodology helps a lot. My main goal is to improve my listening, and I think that I am getting there. Furthermore, we have the opportunity to talk with classmates from different countries and this can help us to understand English independently if it is spoken for a native or not.

Do you want to learn more? Let's talk!

Other courses you may be interested in

Evening Business English

Enhance your Business English and communication skills with our Evening Business English course in New York City. As a busy professional, this course offers you the unique opportunity to focus your English language skills and improve your career opportunities outside of standard working hours.      

English Electives

Our electives enable a student to focus on developing languages skills in areas they are specifically interested in. Electives give you the opportunity to tailor your learning to suit your language goals.

Start Learning English with confidence right now!

Micro-Credentials
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